Academic Policies & Procedures

Attendance Policy

Global College programs are offered online synchronously. Student attendance is recorded daily with the help of the class instructor and academic coordinator. Verbal Notice is allowed if the student misses one of the classes. However, the student needs to fill out an excuse form and send it to attendance@globalcollege-edu.ca for absences of two days or more. Absences will be considered excused under the following circumstances.

• Family emergency
• Medical reasons
• Religious observance

Students are expected to arrange a catch-up plan with their instructors when they miss class and fail to submit the coursework.
The student will be marked absent if they have been called at least three times during the class and they do not respond (1), refuse to turn on their camera during checking of attendance (2), and do not participate throughout the class (3).

The student under government funding will be terminated from the school if they missed five unexcused absences or had thirty consecutive days of excused absences.

Academic Progress

The heart of Student Services is helping students achieve their training goals. We do this by ensuring you have all the necessary information, such as course outlines, book resources, and recorded instructional videos so you can take charge of your learning. Your academic progress report will also be shared to monitor your course completion rate and final grades.

The Global College and Business Technology passing grade is 60%. The final grades for each course are released and shared in real-time within five business days after each course ends. Students will receive academic progress reminders and warnings if they fail their courses.

Academic Probation and Termination

The student will receive a probation warning if they are not attending regularly and are not making course progress. They may not be allowed to continue to their next course until they meet with the academic manager to discuss their academic status. The student will be reviewed for termination if their attendance does not improve, and they have five or more failed courses that will likely lead to unsuccessful completion.

Withdrawal and Cancellation Funding Recalculation

If you canceled or did not start training and have notified us in writing, the College will refund 100% of your tuition, excluding the $500 registration fee and laptop allowance if applicable. The college is entitled to a registration fee if the program starts and the student does not provide proper notice of cancellation or withdrawal, even if they have not attended the program.

The College will refund the $500 Registration fee in the following cases.

1. If the student terminates the contract within four business days after signing it. 
2. The College terminates the student contract before the program begins.

The Program did not begin by the start date, and the student decided not to continue.
Student dates of cancelation, withdrawal, termination, and the number of courses accepted and started attending are critical in determining tuition charges and funding recalculation. The formula for tuition is Tuition Fee divided by Total Program Hours multiplied by Hours per Course = Tuition Fee Per Course.

Grading System and Appeal Policy

Add the following to the existing wording. Appeal policy needs to be revised.

• A student will get a “W” (Withdrawn) on their grade records if they withdraw before the midterm of their current course.
• A student will get an “F” (Failed) on their grade records if they withdraw after the midterm of their current course.

Google Classroom Support

Technical Support and Important Links

If you are having trouble logging in to your Google class, please follow the important steps. If, after trying these guides, you still need help, please email
helpdesk@globalcollege-edu.ca.

Google Classroom conduct

• Students are required to join Google classes based on course schedules.
• Students must read the class announcement and follow the instructor's instructions about coursework.
  Be professional and respectful.
• Students are highly encouraged to participate and engage during the class to learn and have fun.

Taking Major Exams in Google Classroom

• The mid-term and final exams are conducted in real-time during class hours.
• Exams are synchronous and proctored, and the student camera should be turned on while taking the exams.
• Exam submission should be on the same date at the end of the class.
• The instructor will remove students from the Google class if they refuse to follow the exam policy.

Monthly Events

Student Orientation

Every first week of the month, before a new student starts, Global College requires them to attend a student orientation. This session provides an overview and technical information to help students get set up and ready for their upcoming class.

Student Loan Repayment Session

Global College requires all students to attend an in-person or online Student Loan Repayment session to educate them about their loan responsibilities. The College provides a Student Loan Repayment session before graduation. The student must attend this session before graduation or issuing student transcripts.

Resume and Interview Preparation Session

Students who have completed their academic requirements and are waiting for practicum placement are offered to attend our monthly resume writing and interview preparation sessions in person or online.

Transcripts and Diploma Request

To request a copy of your transcript of record or diploma, please email

finalgrades@globalcollege-edu.ca.